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    Shaquille O'Neal
    4x NBA Champion
    Shaquille O'Neal
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    Tabatha Coffey
    TV Host (Tabatha's Salon Takeover) & Author
    Tabatha Coffey
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    Rebecca Jarvis
    Chief Business, Technology & Economics Correspondent
    ABC News
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    Chris Barton
    Founder & Creator
    Shazam
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    Damola Adamolekun
    CEO
    Red Lobster
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    Amy Williams
    Senior VP, Global Customer Experience
    Rocky Brands
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    Anthony Murdock
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    Delta Utilities
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    Chad Anderson
    Head of Customer Care & Roadside Operations
    Mercedes-Benz USA
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    Chad Blanton
    Director, Workforce Management
    North
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    Jess Sanchez
    Regional Director, Health Plan Places & Mobile Health
    Presbyterian Healthcare Services
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    Lisa Wysocky
    Senior Director, Channel & Partner Management
    Sonos
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    Mr. Michael Walzak
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    ecoATM Gazelle
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    Ms. Shirley Quinn
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    Armstrong Collective
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    Stephen Wolf
    AVP Contact Center Operation & Card Services
    Community Choice Credit Union
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    Susan Weaver
    Chief Customer Officer
    Slavic401k
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    Todd Christensen
    Director, Channel Management
    Sonos
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    Natalie Beckerman
    EVP, Chief Business Officer
    iQor
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    Nathan Nickens
    Principal Analyst & Divisional Director
    CMP
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    Nicole Kyle
    Chief Product Officer
    CMP
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    Heather Arthur
    VP, Global Client Experience Centres
    Scotiabank
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    Michael DeJager
    Managing Director, Events
    CMP
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    Lora Lawson
    VP, Contact Centers
    Careington International Corporation
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    Cheryl Gregware
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    ChoiceOne Bank
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    Thilia Stone
    Senior Manager, Business Intelligence
    Shipt
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    Hui Wu-Curtis
    2021 CCWomen Hall of Fame Inductee; Director, Customer Service
    SmartRent
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    Leigh Roach
    Director, Store & Customer Support
    Johnston & Murphy
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    Mandi Geary
    Director, Customer Care
    BSN Sports
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    Rasheeda James
    VP, Client Services
    Americor
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    Victoria Gardea
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    US Oral Surgery Management
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    Grubhub
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    Andree Gosselin O'Meara
    VP, Customer Support
    ecobee
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    Sherri Henry
    Director, Agent & Partner Excellence
    Stanley Black & Decker
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    Emily Rama
    Senior Director
    Peloton
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    Sarina Allen
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    Vitalant
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    Shantel Love
    Global VP, Customer Success, Clinical & School Assessment
    Pearson
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    Jill Zapadinsky
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    The American Kennel Club
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    Crissy McNutt
    Associate Director, Workforce Management
    Humana
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    Pichchenda Redmond
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    Happy Money
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    Millie Mcintyre
    Senior Director
    IAA
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    Leon Gantt
    VP, Guest Experience & Contact Center
    United Parks & Resorts
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    Justin McDonnell
    Vice President of Customer Experience
    Luminator Technology Group
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    Patrick Balbierz
    Director, Customer Experience
    Instacart
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    Jaysa Boyer-Tushaus
    Head of Employer Engagement
    Ultimate Medical Academy
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    Brandi Yates
    AVP, Learning and Development
    Ultimate Medical Academy
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    Lance Gruner
    CCW Advisory Board Member
    LWG
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    Heather Bissell
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    Nordstrom
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    Kamana Khadka, MPH, CCDP
    Founder & Chief Multiplication Officer
    Inclusion Multipliers™
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    Shiwon Oh
    Editor-in-Chief, CCWomen
    CMP
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    Dan Balistierri
    Director, Customer Advisory
    KPMG
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    Nikki Maldonado
    Director, Retail & CX Education
    Away Travel
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    Bridget Diedrich
    Director, Customer Experience
    SIHO Insurance Services
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    Miele
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    Shmuel Saklad
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    Kurt Mosher
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    Casto
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    Stephanie Glinsey
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    Chicago Housing Authority
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    Condado Tacos
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    Sue Coe
    Head of Operations
    Red Health Independent Medical Assessments
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    Frank Morales
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    Rosabella
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    DailyPay
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    Cardinal Health
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    Kimon Andreou
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    General Motors
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    Mrs. Monica Acevedo
    Director of Customer Service
    Paleovalley
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    Eva Marcial
    Sr Director Customer Service & Technical Support
    Pentair
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    Nicoletta Karpathios
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    CMP
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    Audrey Steeves
    Content Analyst
    CMP
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    Brooke Lynch
    Divisio Director, Digital
    CMP
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    Kacey Felila Tolua
    Global CX Leader
    CCWomen (former Marriott International)
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    Kristina DeCarlo
    Senior Manager Customer Experience
    DraftKings
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    Jennifer Chan
    VP, People
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    Brian Cantor
    Managing Director, Digital
    CMP
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    Robert Estabrook
    Director, Customer Contact Operations
    Dominion Energy
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    David Klimek
    Customer Service & Experience Lead
    KPMG
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    Bryan Stoller
    VP, Customer Support & Advocacy
    United Airlines
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    Cheryl China
    SVP, Director Mass Market Servicing
    Citizens Bank
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    Brookelynn Sullivan
    Senior Research Analyst & Program Manager
    CMP
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    Mat Franco
    Mat Franco
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    Bob Summers
    CEO & Founder
    Goodcall
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    Zach Harris
    Director, Customer Experience
    Big Ass Fans
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    Dawn Painton
    Director, Customer Support and Strategic Operations
    Truckstop.com
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    Ryan Bonheyo
    Director, Business Development
    Communication Service for the Deaf
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    Geoff Burbridge
    Founder & Principal
    Human Edge Advisory LLC
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    Geno Ploeger
    Geno Ploeger
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    Raadha Raswant
    Director, Contact Center
    Music & Arts
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    Savannah Dowe
    VP, Customer Care
    PLACE
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    Andrew Wilson
    Managing Director, Client Operations
    Weitz & Luxenberg P.C.
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    Dale Sturgill
    VP, Contact Center Strategy
    Memorial Hermann Health System
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    Ciji Wright
    Senior Director, Contact Center
    Truliant Federal Credit Union
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    Adelaide Ness
    Director, CX Enablement
    Baker Tilly
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    Bilan Hashi
    Senior Researcher, Journey Design, Client Experience Insights & Loyalty
    Sunlife
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    Sujit Mohanty
    Senior Program Manager, Customer Experience
    TikTok
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    Ashley Powell
    Senior Manager, Trust & Safety
    Thumbtack
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    Ian Schmehl
    VP, Enterprise Operations
    State Farm
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    Melissa Solis
    CEO
    Inbenta
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    Michael Peronto
    VP Consumer Direct Platforms & Enablement
    Mutual of Omaha Mortgage
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    Antrea Dowd
    Division Director, Allied Academic Partnerships and Affairs
    HCA Healthcare
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    Jordan Zivoder
    Quantitative Research Lead & Analyst
    CMP
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    Jane Wells
    Former Special Correspondent
    CNBC
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    Daniel Wilcox
    Head of CX
    Nourish
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    Scott Jeffrey Miller
    Partner & Co-Founder
    Maison Vero
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    Ankit Talwar
    Director, Product Management AI
    Dell
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    Cordell Miles
    Manager, Workforce
    IAA
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    Mrs. Heather Shoemaker
    CEO
    Language I/O
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    Shikha Desai
    VP, Operations
    UnitedHealthcare
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    Deana Perrin
    Fractional Executive & Founder
    Pinnacle CX Group
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    Dann Allen
    Senior Director, Banking Intelligence
    J.D. Power
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    Stuart Discount
    Chair
    Enterprise Communications Advocacy Coalition
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    Timothy Rauschenbach
    VP, Patient Engagement
    MIllennium Physician Group
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    Becca Pike
    Director, Member Services
    UFCU
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    Letty Storm
    Vice President Customer Experience Operations Advisor
    Middlesex Savings Bank
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    Jonathan Linczak
    Director, Product Management - Customer Experience
    Insulet Corporation